Ouch. Talk about poor customer service. A particularly irate customer who bought an IoT garage door-opener posts a nasty review and his device was denied server access, effectively making it useless or “bricking” it. Imagine posting a bad review about your Smart TV and it stops working. Hmmm.
Startup tells customer “Your unit will be denied server connection.”
Source: IoT garage door opener maker bricks customer’s product after bad review | Ars Technica